ERSA

The Electronic Resources & Serials Access Department is responsible for providing access to and support for electronic and serial resources. Core responsibilities include management of licensing for electronic products; order, pay and receiving for serials in all formats; creation and maintenance of Aleph and website records for e-resources and serials to ensue effective bibliographic organization and usability. ERSA identifies and develops access enhancements such as SFX, eJournal Locator and Metalib integration, along with infrastructure support such as persistent URL management for serial and electronic resources, remote access via ezproxy, and coordination of an electronic resources management system. The department investigates best practices and enhancements to ensure a positive user experience.

ERSA provides prompt user support for on-site and remote access for electronic resources and related services. ERSA manages extensive usage statistics and analysis to support collection decisions.

These core activities are carried out for the benefit of meeting the research needs of the library patron with an eye to collaborative work approaches and informed bibliographic, technical, service, and business practices.

Carole Pilkinton
Head, Electronic Resources & Serials Access
115B Hesburgh Library   1-8405

LICENSING & SERIALS ORDER UNIT
Joseph Holtermann
Licensing & Serials Order Librarian
114 Hesburgh Library   1-9809

Belinda Obren, Senior Ordering / Licensing Specialist
118 Hesburgh Library   1-2643

SERIALS UNIT: Pay, Receiving, Cataloging
Natasha Lyandres
Head, Serials Unit
118 Hesburgh Library   1-3009

Mary Lehman, Bibliographic Access Specialist
115A Hesburgh Library   1-7845

Robin Lisek, Bibliographic Access & Pay Specialist
115A Hesburgh Library   1-3818

Pam Nicholas, Serials Aleph & Reports Specialist
122 Hesburgh Library 1- 7577

Trish O'Rourke, Invoicing / Pay Specialist
122 Hesburgh Library  1-6374

Jayne Schlutt, Senior Receiving Specialist
122 Hesburgh Library   1- 4046

Lisa Stienbarger, Supervisor, Serials Cataloging and Processing
118 Hesburgh Library   1-4631
  
Bobbie Lou Philotoff, Serials Cataloging Specialist
118 Hesburgh Library   1-3255

Holly Welch, Serials Claiming / Cancellation Specialist
122 Hesburgh Library 1- 6374

Nelson Weindling, Serials Cataloging Specialist
118 Hesburgh Library   1-3255

ELECTRONIC RESOURCES ACCESS UNIT
Mark Dehmlow, Electronic Services Librarian
115A Hesburgh Library   1-3092

Kim Marie Ferraro, SFX / E-Journals Specialist
118 Hesburgh 1-6495

Benjamin Heet, Electronic Resources Specialist
115A Hesburgh Library   1-4329

Robin Lisek, Bibliographic Access & Pay Specialist
115A Hesburgh Library   1-3818

Tanya Prokrym, Project / Application Developer
115A Hesburgh Library   1-5938

 

Electronic Resources & Serials Access Department
Hesburgh Library 
University of Notre Dame 
Notre Dame, IN 46556-5629