Results of the LibQUAL+ 2006 Survey

General Satisfaction

Participants were asked to rate on a 1 to 9 scale:

• Their satisfaction with the way in which they are treated at the library (treatment).

• Their satisfaction with the library support for their learning, research, and/or teaching needs (support).

• Their satisfaction with the overall quality of the service provided by the library.

A lower score indicates lower satisfaction while a higher score indicates higher satisfaction.